Gartner: IBM leder innen e-Commerce


Gartner har nå plassert IBM som ledende leverandør av e-commerce-løsninger i sitt Magic Quadrant.

IBM slo den tidligere lederen Oracle i begge kategorier “completeness of vision” og “ability to execute”. Gartners definisjon av e-commerce-markedet fortsetter å utvides og omfatter ikke lengre bare leverandører som tilbyr B2B og B2C-løsninger. Definisjonen omfatter nå hele kundeopplevelsen gjennom hele salgsprosessen.

Her er noen av momentene ved IBM’s løsning som slo ut for Gartners analyse:

A complete set of core e-commerce capabilities and a vision to deliver a seamless customer experience across channels which validates our Smarter Commerce initiative.

A client reference base using social capabilities through IBM WebSphere Commerce, and driving online sales across social networks such as Facebook.

Enterprise mobile applications based on the IBM Global Services roadmap and the introduction of a new set of handheld devices in 2011.

Deployment flexibility made available through ‘Smarter Commerce on Cloud’offerings (starting with CPQ on Cloud in 4Q11) for mid-market organizations.

 

2 Comments

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