” You don’t get value out of an IT investment. You get value from what people do with it”, said Chris Potts at the Symfoni User Forum in Copenhagen today.
I could not agree more. It is the activities performed by the employees that creates the value. IT investments and systems should make it easier for them to do their activities faster, simpler, smarter and more efficient. Microsoft focuses on documents with SharePoint. What value does a document bring to the business? None. Activities brings business value – and activities are done by people. That is why IBM Connections are People and Activity focused!