– Lotus Notes is dead! I hate Lotus Notes! Heard it before? I have. Many, many times. Mostly from people who do not have a clue about what the product is all about. They may be Microsoft-employees, they may be Microsoft-fanboys, they may be end users who have used very old versions, badly installed and not upgraded for years. Well, go to this link and get some updated facts about IBM Notes 9.0 Social Edition.
There are a lot of myth makers, and FUD makers (Fear, Uncertainty and Doubt) walking around. Most of them, at least the ones I have met, do not have a clue about what IBM Notes and Domino is. They build their perception on what they have heard or read. Myths news spread fast and seems to glue themselves to braincells. Some of them, a few, has used some old fashioned versions of Lotus Notes working for companies that has not upgraded their solutions to newer and more modern versions. In my opinion the reason for bad user experience is not due to the solutions capabilities, but to bad IT management. (I may insult some of my customers here..).
Neither Lotus Notes or IBM Notes is an email system only. Notes is a client used for many purposes like applications, databases, documents, sharing files, communication, calendaring, activities management – and email, of course. A lot of IT journalists does not seem to get this fact. They go for the “I hate Lotus” stories because that gives them more salable headlines. And if you invite them to test the solutions in practical use, they say no thanks. And I know why. I used to be a journalist and chief editor for many years. One of the sayings was: Do not spoil a good headline by bringing objective facts!
It seems, among some IT-journalists, to be political correct to say “I hate Lotus Notes”! As a matter of fact I have heard a well renowned Norwegian IT-journalist say that out loud in a meeting. His “hate” was based on low user knowledge, not on facts. I solved his problem in one second by showing him how to do.
Another journalist wrote an article about “Lotus Notes” even though the solutions does not have the brand name “Lotus” anymore. Even if he new that he still called IBM Notes “Lotus Notes”. And when I tried to correct him, he blamed it on the spelling correction (!!). I have also shown journalists new functions that they do not believe is true – even if they saw it with their own eyes. To them, seeing is not believing. But they believe what others tell them. What about some source critic, folks?
Why do I not experience any IT-journalists that i seriously interested in fact, in functions, in seeing, in touching and testing? Why is it they seem to “put their fingers into their ears and start humming on some false tune” when I try to present them some facts? Are they afraid to be confronted with the truth? Are they afraid to learn something new, to differ from the rest of the pack? Do they feel uncertainty about having and open mind and get to know an alternative to what they believe is “what everybody else use”?
I just ask. Do you have the answer?
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Categories: Editor's Comments