I’m not saying email is dead but it is no longer the most effective way to communicate and collaborate with co-workers. Email today has become a glorified chat messaging program and we all stare at our in-boxes. If you don’t reply to an email within a few hours people get mad at you, when did this become the norm? New collaborative technologies make it easier to collaborate, share, find, communicate, and engage with people and information. There’s no excuse for getting 200 emails a day anymore.
The quotation above is from an article by Jacob Morgan published on forbes.com. It is a great article showing how the way we work is changing and how companies are changing due to new technology and the need to improve both productivity, flexibility and strategy to compete in todays fast changing and global markets.
It is a great read, not only about email, but also on the need for structural and organizational change!